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Shipping

Free Shipping

BabyBrowns offers free standard, ground shipping within the contiguous 48 United States on eligible orders over $99 in merchandise value. If an item is returned for any reason, the refund will deduct standard shipping costs from the item price. Exceptions will be made for defective merchandise or an error made on our part.

Standard Shipping

Shipping charges are determined based on the total amount of your order. These standard shipping rates apply only to orders shipped via regular ground shipping within the contiguous 48 United States. UPS or USPS are our standard carriers. When shipping outside the contiguous United States (AK, HI, Puerto Rico) or to AFO/FPO addresses, BabyBrowns may ship via another carrier and additional charges may apply.

Expedited Shipping

Expedited shipping via USPS, UPS, or FedEx is available on select items upon request at an additional cost. Options include: Express Shipping (next 2-3 business days); and Overnight Shipping (next business day).

International Shipping

We do no ship outside of the United States.

Delivery Surcharge

Some items that are large, bulky, and heavy, such as furniture pieces, may incur a Delivery Surcharge, as they require extra care, handling, and packaging. Delivery surcharges are noted in the product's description and are in addition to the standard shipping charges. Any customary tolls, fees, or charges incurred in transporting your merchandise to its destination are the sole responsibility of the customer and will be billed to you directly.

Freight Shipments

For shipments being delivered from a freight carrier, the delivery company will call ahead of time to schedule your delivery. You need to be present at time of receipt to inspect and sign for your delivery. When your order arrives, you are responsible for performing a thorough inspection of your shipment, in the presence of the driver. If you find any signs of damage to the item's packaging, you must note the damage on the driver's delivery ticket. Please notify us of the damage immediately. Freight shipments of large items outside of the 48 contiguous United States are not available.  BabyBrowns offers three levels of freight shipping including Standard Curbside delivery, Premier Interior Delivery (at an additional cost), and White Glove In Room Delivery (at an additional cost).

Incorrect Ship To Address Provided

Packages that are returned or shipped with an incorrect address provided by the customer will be subject to additional shipping charges. Orders that are later cancelled due to an incorrect address provided by the customer are also subject to actual shipping charges. Once we receive the package back in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost. This shipping charge will apply even if you were not originally charged shipping. Requests for packages to be shipped again will be subject to actual shipping charges.